The liability disclaimer was my first indication of trouble.
When you have to sign a liability disclaimer, you know that the person or corporation you are dealing with knows you are about to do something risky and wants you to assume all the risk.
So having to sign a liability disclaimer (in this case, done by clicking a checkbox) before I could upgrade my installation of Wordpress on my website filled me with a sense of foreboding that quickly morphed into a full-blown cry of alarm. Not that I don’t approach these occasions with a healthy dollop of anticipation anyway. Any change of software anywhere is an invitation to disaster. We all know this in our heart of hearts.
But I couldn’t remember having to take this step whenever I upgraded my Wordpress installations via Fantastico. If Simple Scripts was such a great replacement for that now-outmoded stalwart, why did I suddenly have to sign a liability disclaimer? What did Bluehost know that I didn’t?
Well, for one thing, Simple Scripts is Bluehost’s own product. That fact seemed well disguised, but after all, this is the Internet we’re dealing with. The information is out there, you just have to look.
So my Internet Service Provider (or web host) is now asking me to assume full responsibility for using something they not only developed, but also gave me no alternative to using. It wasn’t like they said, go ahead and use Fantastico if you want, but in that case you have to sign a liability disclaimer; we trust our Simple Scripts product with our lives.
No.
It was, you have to use Simple Scripts—it’s your only choice—and oh, by the way, we’d like you to sign this little disclaimer saying we are not liable for anything that goes wrong, without which you can’t proceed.
Meanwhile, I was overdue to upgrade to Wordpress 7.1.
Now, I don’t rush to be first out of the chute with any particular upgrade. Indeed, past experience as a developer has made me loathe to upgrade almost anything that isn’t so buggy I can’t stand to continue using it anyway.
Favorite features tend to disappear; new ones I hate become troublesome. Sometimes it’s just that the new look and feel doesn’t seem as friendly to me as the old one.
And always, there’s the fear that some troublesome new monster bug will emerge to make you rue the day you pushed that Upgrade button.
So I like to let new versions mature a bit and check the blogs occasionally to see if there’s any uproar.
Not that I’ve ever specifically had a problem with upgrading Wordpress. But you never know. No matter how much testing’s been done, I like to give everyone a chance to get the bugs out before I proceed.
But now I was ready. Betas of 2.8 were already beginning to appear and I hadn’t upgraded. Not only that, I was still at WP 6.5—a couple of upgrades behind. So I was getting anxious.
The upgrade on this site went without a hitch. The upgrade on Spotless Form went without a hitch. And so on.
But when I went to upgrade Health Spectator, Fantastico took me as far as it could. Bluehost had decreed no more Fantastico beyond this point.
And when I switched to using Simple Scripts, the new wonder of wonders, it simply declared there was no such Wordpress installation.
I wrote the Bluehost Support Team as follows:
I was a bit dismayed to find out that Fantastico is no longer the method of choice to upgrade my versions of Wordpress for my blogs. However, I have managed to muddle through the conversions/upgrades for a few of my sites.
With Health Spectator, though, I have a problem. The Simple Scripts screen cheerfully informs me (below):
http://healthspectator.com/wordpress/
This installation does not exist!Note that the healthspectator installation of Wordpress (which I believe was my first) is installed in a /wordpress/ subdirectory, unlike [some of] the installations on my other sites. This may account for Simple Scripts informing me that the installation does not exist.
I can assure you that it does, and I can access the site okay. But that doesn’t help me convert the Fantastico installation to Simple Scripts or proceed with the upgrade. I believe my current healthspectator.com installation is WP 2.65, which Fantastico was kind enough to handle for me. However, having been upgraded that far, it no longer shows up in the Fantastico panel and (as I’ve already said) Simple Scripts insists that it doesn’t exist.
How should I proceed?
Truly yours,
Bill Suydam
To which someone at Bluehost wrote back:
I believe wordpress has a plugin you can install that will help you update the site. Before we cant [sic] take a further look into this we need validate the account with either the password on the account or the last four on the credit card. Thank you.Thank you,
Matt
Technical Support Engineer
So I sent them the last four digits of my credit card.
And eventually got this response:
Unfortunately we are in the same boat as you are. The only way I can think to make it usable in the future is to back it up. Delete it, and then create a new wordpress for it, and restore to it. You could try and move the folder and then change the links to match, but that can be tricky and usually something is missed or forgotten.
Also, please make sure you have a good backup of all of your sites. Better yet, make sure you have at least 2 backups.
Thank you,
Van
Technical Support Engineer
So glad I asked.